I love New England. It’s a beautiful place to live, although you must have money to enjoy it here. I don’t have money, and I’m planning to move. In order to do so, I must fix up my house, but the incompetence I am dealing with over this spring and summer is slowing me down.
I began a home improvement loan application over a month ago. Those people are dragging their feet. Summer is short. I need the money to begin home improvements. All I ask is that they keep me informed of the progress, but they don’t.
I bought a new refrigerator at Sears, which couldn’t be delivered for 3 weeks. After patiently waiting for it to arrive, it came with the door opening the wrong way. I had specifically asked for it to be switched. It’s been 10 days and although the Sears store manager promised to get on it, he never called me yesterday, as he had promised. So now, at 10am on Friday I am waiting to hear back, after I called the store again this morning.
Is it just because I am a woman? Do sales people, delivery men, store managers, and loan officers think I am barely worth their time? Or is this just part of the growing lackadaisical manner in which business people treat their customers. It seems to have become a way of life. Continue reading “Bad Business Practices and Poor Customer Service”
New England's Narrow Road 